Below outlines our refund policy should you receive a defective/damaged/broken product.
- All manufacturer warranties are honoured by Plant Doctors Hydro Aqua Ltd once the claim falls within the warranty's time period.
- Any item that is delivered broken will be replaced by Plant Doctors Hydro Aqua Ltd and delivered to the delivery address specified.
- Any item purchased that is found to be non-functional upon receipt will be replaced by Plant Doctors Hydro Aqua Ltd.
- No cash refund will be given, unless a product replacement cannot be given.